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Hirsch Gillivan Ventures LLC Privacy & Cookie Policy

Privacy Policy

 

Created: March 26, 2024

 

At Hirsch Gillivan Ventures LLC d/b/a EcomBalance and AccountsBalance (“HG Ventures”,“EcomBalance”, “AccountsBalance”, “Company”, “we”, “our” or “us”), we value your trust. We are committed to acting responsibly when we collect, use and protect your information.

 

HG Ventures LLC d/b/a EcomBalance and AccountsBalance is a monthly bookkeeping service. We believe in being clear and open about how we collect data related to you when you visit our website at https://ecombalance.com and https://accountsbalance.com   (“Website”), download or purchase our bookkeeping related services, subscribe to our newsletter, make a referral or become an affiliate or a partner (as defined on our Website), interact with us, participate in online advertisements or marketing emails, opt-in to receive SMS mobile messages or engage with any other websites, pages, features, or content we own, operate and/or provide (collectively with the Website the “Services”) that direct you to this Privacy Notice (“Privacy Notice”). 

 

This Privacy Notice does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company that does not direct you to this Privacy Notice or any third party (including our affiliates and subsidiaries); or 
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

 

This Privacy Notice is designed to help you understand how we collect, use, share and safeguard the information you provide to us and to assist you in making informed decisions when using our Services. Please read this Privacy Notice very carefully.

 

By accessing and using the Services, you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Notice the Cookie Policy located below (“Cookie Policy”).  The use of the Services is subject to the Terms and Conditions located at https://ecombalance.com/terms. 

In this Privacy Notice you will find information about:

 

  1. Types Of Information We Collect
  2. Children’s Online Privacy Protection Act (“COPPA”)
  3. Information You Provide Us
  4. Collected via Technology
  5. Information We Obtain from Other Sources
  6. Use of Your Personal Information
  7. Use of Non-Personal Information
  8. How We Share Your Personal Information
  9. Links to Third Party Websites and Third-Party Providers
  10. Your Rights Regarding the Use of Your Personal Information
  11. How to Exercise Your Right(s)
  12. How We Protect Your Personal Information and Personal Data
  13. How we Retain Your Personal Information
  14. Accessibility
  15. Changes to This Privacy Notice
  16. Other Jurisdictions
  17. Notice to Canadian Residents
  18. Notice to Residents of the European Union, the European Economic Area and the United Kingdom
  19. Notice to Residents Outside of the United States, Canada, EU, EEA and UK.
  20. Contact Information

 

1. Types of Data We Collect

We collect “Non-Personal Information” and “Personal Information” and the information we collect from you depends on how you use the Services. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. This includes: 

Context

Types of Data

Primary Purpose for Collection
and Use Data

Website User Information

If you contact us, we will collect your email address. We may also collect your first and last name, company name, phone number and any other information you may choose to provide. Please do not include any sensitive information in your inquiry to us. 

If you schedule a call with us via Calendly, or DM us on LinkedIn, Calendly and LinkedIn will also collect your Personal Information and process is as described in their respective privacy policies:

https://calendly.com/legal/privacy-notice

https://www.linkedin.com/legal/privacy-policy 

We have a legitimate interest in contacting our customers and communicating with them in relation to the Services.

If you opt-in to receive text messages from us, we may send you a text message that contains promotional information that may be of interest to you. You can opt-out of receiving future text messages by replying “STOP.”

Completing our Online Forms

When you complete our online form to get a custom bookkeeping pricing quote (https://app.ecombalance.com/p/signup/1),  HG Ventures LLC d/b/a EcomBalance and AccountsBalance may collect information including:

  • first and last name
  • company name
  • company website
  • work telephone number
  • work email address
  • and other information that you may choose to share with us.

Please do not include any sensitive information in your inquiry to us.

We have a legitimate interest in contacting our customers and communicating with them in relation to the Services.

Cookies and first party tracking

We use Cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. See our Cookie Policy for more information on how we use Cookies. (located below)

For individuals that consent, we may use first party Cookies, other than essential or strictly necessary Cookies.

Cookies and Third-Party Tracking

We participate in behavior-based advertising, this means that a third party uses technology (i.e.: a cookie, pixel or ‘LAL’) to collect information about your use of the Service so that they can provide advertising about products and services tailored to your interests. 

We use Google Analytics and Google Search Console for analytics purposes. We use Google Tag Manager for our marketing efforts. To learn more about Google and their privacy policies, please visit:

https://policies.google.com/technologies/ads 

https://policies.google.com/privacy?hl=en-US

See our Cookie Policy for more information on how we use Cookies.

For individuals that consent, we may engage in behavior-based advertising, capturing Website analytics and engaging third parties to assist with providing Services to you. 

Email Interconnectivity

If you receive email from us, we use certain tools, such as ActiveCampaign, to send you emails, including our direct marketing emails, capture data related to when you open our message, click on any links or banners it contains and make purchases.

To learn more about ActiveCampaign and their privacy practices, please visit: https://www.activecampaign.com/legal/privacy-policy 

We have a legitimate interest in understanding how you interact with our communications to you.

Feedback/Support

We collect Personal Information from you contained in any inquiry you submit to us regarding the Services, such as completing our online forms, calling or emailing for the purposes of general inquiries, support requests, or to report an issue.

When you communicate with us over the phone, your calls may be recorded and analyzed for training, quality control and for sales and marketing purposes. During such calls we will notify you of the recording via either voice prompt or script.

We have a legitimate interest in receiving, and acting upon, your feedback, issues, or inquiries. 

E-mail Lists and Weekly Bookkeeping Advice

When you sign up for our email list and/or Weekly Bookkeeping Advice, we collect your first and last name and work email address.

We share information about our products and services with individuals that consent to receive such information.  We also have a legitimate interest in sharing information about our products and services.

Mobile Devices

We collect information from your mobile device such as unique identifying information broadcast from your device when using the Services. 

We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.

Transactional Information

We collect transactional information, including information about the products and services you purchase or download or about which you make an inquiry.

We have a legitimate interest in our customers’ transactional information to fulfil contractual obligations related to Services. 

We also have a legitimate interest in understanding your preferences and interests so we could select offerings that you might find most useful.

Website Interactions

We use technology to monitor how you interact with the Services. This may include: IP addresses, preferences, web pages you visited prior to using the Services, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the Services (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).

We have a legitimate interest in understanding how you interact with the Services to better improve the Services, and to understand your preferences and interests and to select offerings that you might find most useful.  We also have a legitimate interest in detecting and preventing fraud.

Logs

We collect information, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.

We have a legitimate interest in monitoring networks and the visitors to our Website and access and use of the Services to provide the Services and enhance the Services.

Employment

If you apply for a job posting, or become an employee, we collect information necessary to process your application or to retain you as an employee.  This may include, among other things, your social security number.  Providing this information is required for employment.

We use information about current employees to perform our contract of employment, or the anticipation of a contract of employment.  In some contexts, we are also required by law to collect information about our employees.  We also have a legitimate interest in using your information to have efficient staffing and work force operations and provide the Website and Services to our customers.

Demographic Information

We collect Personal Information, such as your location.  

We have a legitimate interest in understanding our users and providing tailored Services.

Geolocation Information

When you use our Website and Services we collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location to better serve you.  

We have a legitimate interest in understanding our users and providing tailored Services.  In some contexts, our use is also based upon your consent to provide us with geo- location information.

Surveys

When you participate in a survey, we collect information that you voluntarily provide through the survey.  If the survey is provided by a third-party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. 

We have a legitimate interest in understanding your opinions and collecting information relevant to our organization and the Services.

 

2. Children’s Online Privacy Protection Act (“COPPA”)

Our Services are not designed for children under 13, and we do not intentionally or knowingly collect Personal Information from users who are under the age of 13 or from other websites or services directed at children. If we discover that a child under 13 has provided us with Personal Information, we will delete such information. 

3. Information You Provide to Us

  • We collect Personal Information from you listed in Section 1 above. We may also follow your company on social media platforms such as LinkedIn and/or connect with your company or people from your company via a social media platform. The social media third-party provider’s privacy policy will apply to any Personal Information d/b/a EcomBalance and AccountsBalance may access through the social media platform.
  • When you engage us to provide Services, our payment processor will collect all information necessary to complete the transaction, including your name, credit card information, billing information, and direct deposit/ ACH information. 
  • We may also collect your name, physical address, and any information in connection with partner or affiliate referral programs in order to communicate with you and send you referral commissions for anyone that signs up as a customer.
  • We will maintain the information you send via email in accordance with applicable federal law.
  • In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. 

4. Collected via Technology

  • In an effort to improve the quality of the Services, we reserve the right to track information provided to us by your browser or by our software application when you view or use the Services, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Services, the time and date of access, and other information that does not personally identify you. We track this information using Cookies. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive or mobile device. Sending a Cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our Services, both on an individual and aggregate basis. Please review the Cookie Policy located below for more information. 
  • Our Website uses social media connectors. They are social media buttons, such as Facebook, X, YouTube, LinkedIn and Pinterest, you see on our Website or blog posts that allow you to connect and learn more about us and interact with us, our users and marketing partners. We reserve the right to use technological equivalents of Cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites.

These social media third-party providers may combine your information with other information they have about you. The Personal Information that is shared with them will be governed by the third-party provider’s privacy policy and will apply to any Personal Information Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance may access through the third-party provider.

  • We also use third party analytics services such as Google Analytics, Google Search Console and Google Tag Manager to collect information about how you use and interact with our Services. Such third-party analytics services may use Cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which website referred you to the Website.
  • Some content or applications, including advertisements, on the Services are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use Cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used and we are not liable for any third party providers, acts or omissions. If you have any questions about an advertisement or other targeted content, you should contact the third-party provider directly.

5. Information We Obtain from Other Sources

Our partners, affiliates, data analytics providers, advertising networks, internet service providers, operating systems and platforms and social networks may also provide us information about you. We may also collect information from publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.

6. Use of Your Personal Information

In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways: 

  • to identify you as a user in our system;
  • to facilitate the creation of and secure your account when you become a customer;
  • to provide you Services as you requested;
  • to process transactions;
  • to send you commission if you participate in our referral program;
  • to provide improved administration of the Services;
  • to improve the quality of experience when you interact with the Services;
  • to send you administrative email notifications, such as security or support and maintenance advisories;
  • to respond to your inquiries related to employment opportunities or other requests;
  • to periodically send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes including those of third parties; 
  • to perform marketing or data analysis; 
  • to comply with legal obligations, as part of our general business operations, and for other business administration purposes; and
  • in very limited circumstances where we believe necessary to investigate, prevent or act regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of this Privacy Notice.

7. Use of Non-Personal Information

In general, we use Non-Personal Information to help us improve the Services and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Services. This Privacy Notice does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

8. How We Share Your Personal Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected either automatically or through your voluntary action. We may disclose your Personal Information as described below and as described elsewhere in this Privacy Notice. 

  • Third Party Service Providers. We may share your Personal Information with third party service providers to provide you with the Services that we offer you; to conduct quality assurance testing; to enhance and improve customer experience by testing new software(s); to perform marketing; to run data analysis; to process your payment; to provide technical support; and/or to provide future services to you.  Prior to engaging any third-party service provider, Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance performs due diligence to evaluate their defensive posture and executes an agreement requiring each third-party service provider to maintain minimum acceptable security practices. The third-party service providers we are engaged with and/or third-party products and/or services we use to provide the Services include but are not limited to:
  • Process Payments. We transmit your Personal Information via an encrypted connection to our payment processor. To learn more about the payment processor we use and their policies related to privacy, learn more at:
  • Business Transfers. If (i) Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance is acquired by, merges with, or receives investment from another company or (ii) if any of the Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance’s assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your Personal Information with lenders, auditors, attorneys and consultants.
  • Other Disclosures. Regardless of any choices you make regarding your Personal Information (as described below), we may disclose Personal Information if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights or property, or the rights or property of users of the Services; (d) to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person and/or (e) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Notice, or any agreements you may have with us, as applicable.

9. Links to Third Party Websites and Third-Party Providers

As part of the Services, we may provide links to or compatibility with other websites or applications; however, we are not responsible for the privacy practices employed by those websites or the information or content they contain nor are we liable for third party products, services, acts and/or omissions. This Privacy Notice applies solely to information collected by us in relation to the Services and your use of the Services. Therefore, this Privacy Notice does not apply to your use of a third-party website accessed by selecting a link on our Website or via the Services. To the extent that you access or use the Services through or on another website or application, then the privacy policy of that other website or application will apply to such access and/or use. We encourage our users to read the privacy statements of other websites before proceeding to use them. 

10. Your Rights Regarding the Use of Your Personal Information

We may send periodic promotional emails to you. You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Notice. You may unsubscribe to promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process unsubscribe requests. If you unsubscribe from receiving promotional emails, we may still send you emails about the Services. 

Your Rights and Choices

If applicable privacy laws allow, you may have rights over your Personal Information.  This includes, but is not limited to:

  • Right to Know. You have the right to request disclosure about our Personal Information collection practices during the prior 12 months, including the categories of Personal Information we collected, the sources of the information, our business purposes for collecting or sharing the information and the categories of third parties with whom we shared such information. You may request a copy of the specific pieces of Personal Information we may have collected about you in the last 12 months.
  • Right to Delete.  You may request that we delete (and direct our service providers to delete) your Personal Information, subject to certain exceptions.
  • Right to Opt-Out.  You have the right to opt-out of any ‘sales’ of your Personal Information, if a business is selling your information. For clarity, we do not sell your Personal Information. 
  • Non-Discrimination. You have the right to not be discriminated against for exercising these rights.

You can make the following choices regarding your Personal Information:

  1. Access To Your Personal Information. You may request access to your Personal Information by contacting us at the address below. If required by law, upon request, we will grant you reasonable access to the Personal Information that we have about you.  We will provide this information in a portable format, if required.  Note that California residents may be entitled to ask us for a notice describing what categories of Personal Information (if any) we share with third parties or affiliates for direct marketing.  
  2. Changes To Your Personal Information. We rely on you to update and correct your Personal Information. Please contact us at the address below immediately if there are any changes to your Personal Information. Note that we may keep historical information in our backup files as permitted by law.  
  3. Deletion Of Your Personal Information.  Typically, we retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law, or as otherwise described in this Privacy Notice. You may, however, request information about how long we keep a specific type of information, or request that we delete your Personal Information by contacting us at the address below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.  
  4. Objection to Certain Processing.  You may object to our use or disclosure of your Personal Information by contacting us at the address below.  
  5. Online Tracking.  We do not currently recognize automated browser signals regarding tracking mechanisms, which may include ‘Do Not Track’ instructions.
  6. Promotional Emails and Texts. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties.  You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive.  If you decide not to receive promotional emails, we may still send you communications related to your use of the Services and administrative purposes for reasons such as providing you with updates to this Privacy Notice. 

If you opt-in to receive text messages from us, we may send you a text message that contains promotional information that may be of interest to you. You can opt-out of receiving future text messages by replying “STOP.”

  1. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  1. Revocation Of Consent.  If you revoke your consent for the processing of Personal Information, then we may no longer be able to provide you Services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address below.

11. How to Exercise your Right(s)

You may enquire about your Personal Information by contacting us as described below in Section 20. Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance will generally respond to all access requests within 30 days of the receipt of all necessary information. We will need to verify your identity before providing you with the Personal Information we hold about you. In circumstances where we are not able to provide access, or if additional time is required to fulfill a request, we will advise you in writing.

Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance may not release certain types of information based upon exemptions specified in applicable laws. Where possible, we will sever the information that will not be disclosed and provide you with access to the remaining information. Should we be unable to provide access to or disclose Personal Information to you, we will provide you with an explanation, subject to restrictions.

In certain circumstances, such as where the request is excessive or unfounded, we may charge you an administration fee for access to your Personal Information. We may also charge for additional copies. We will advise you of any fees before proceeding with a request.

You may learn more about the process or obtain assistance in completing an access request by contacting us as described below. Note that, as required by law, we will require you to prove your identity.  We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name or other account information. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete Personal Information about you in our files.

In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf.  We will require verification that you provided the authorized agent permission to make a request on your behalf.  You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us.  If you are an authorized agent submitting a request on behalf of an individual you must attach a copy of the following information to the request:

  • A completed written notice indicating that you have authorization to act on the consumer’s behalf signed by you and the consumer.
  • If you are a business, proof that you are registered with the appropriate Secretary of State to conduct business in that state.

If we do not receive this information, the request will be denied.

12. How We Protect Your Personal Information and Personal Data

We implement security measures designed to protect your information from unauthorized access, alteration, disclosure and/or destruction. Because the internet is not a completely secure environment, we cannot warrant the security of any information a user transmits to us or guarantee that information on the Services may not be accessed, disclosed, altered, and/or destroyed by breach of any of our physical, technical and/or managerial safeguards.  We protect your information from potential security breaches by implementing certain technological security measures; however, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. While we use reasonable efforts to protect your Personal Information, we cannot guarantee the Services are absolutely secure. 

13. How we Retain Your Personal Information

We will retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise periods for which we keep your Personal Information vary depending on the nature of the information and why we need it. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use and/or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.  

In some circumstances we may anonymize your Personal Information (so that it can no longer be associated with a user) for research or statistical purposes in which case we may use this information indefinitely without further notice.  We may retain information (including without limitation your personally identifiable information) for a commercially reasonable time for backup, archival, audit purposes, and/or to comply with legal obligations, resolve disputes and enforce agreements. In some cases, if you choose not to provide us with requested information, you may not be able to use the Services. You can request further details of retention periods for different aspects of your Personal Information by contacting us. 

Please note that in the course of providing the Services, we collect and maintain aggregated, anonymized, or de-personalized information which we may retain indefinitely.

14. Accessibility

If you are visually impaired, you may access this Privacy Notice through your browser’s audio reader.

15. Changes to This Privacy Notice

We reserve the right to change this Privacy Notice or any agreement you entered into with Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance time to time. We may notify you of significant changes to this Privacy Notice by sending a notice to the primary email address specified by you or by placing a prominent notice on the Site.  Significant changes will go into effect thirty (30) days following such notification. Non-material changes or clarifications will take effect immediately. Our Privacy Notice includes an “effective” and “created” or “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current Privacy Notice was last substantively modified.

You should periodically check the Site and this Privacy Notice for updates.

16. Other Jurisdictions

Personal Information that you submit through the Services may be transferred outside of the jurisdiction in which you live.  We also store Personal Information locally on the devices you use to access the Services. Your Personal Information may be transferred to other jurisdictions that do not have the same data protection laws as the jurisdiction in which you initially provided the information. The following provisions may apply to you depending on where you are located.

Nevada.  

This notice is provided to you pursuant to state law. Nevada state privacy laws permit us to make marketing calls to existing users, but if you prefer not to receive marketing calls, you may be placed on our internal opt-out list by emailing us at [email protected] or you may also contact the Nevada Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Ste 3900, Las Vegas, NV 89101; telephone 702-486-3132; email: [email protected]

California. 

At this time, California Privacy laws (California Consumer Privacy Act, California Privacy Rights Act) do not apply to us, but we will still protect your Personal Information as outlined in this Privacy Notice. If you feel this is incorrect, please contact us at [email protected]. 

17. Notice to Canadian Residents

If you reside in Canada, the Personal Information Protection and Electronic Documents Act (“PIPEDA”) will apply to how we collect and process your Personal Information. This Notice supplements our Privacy Notice. 

Accuracy and Use of your Personal Information

We rely on you to update and correct your Personal Information. Please update your Personal Information by contacting us as described below, immediately if there are any changes to your Personal Information. We may keep historical information in our backup files as permitted by law.

Your Personal Information will not be used without your consent for purposes other than the ones for which it was collected, as described in this Privacy Notice and in compliance with applicable laws. We will request your consent for any new or additional purposes for the collection and processing of your Personal Information.  

First and Third-Party Cookies and Other Similar Technologies

Please see our Cookie Policy (located below): 

Online Tracking.  We do not currently recognize automated browser signals regarding tracking mechanisms, which may include ‘Do Not Track’ instructions. 

Security of Your Personal Information and Personal Data

We implement security measures designed to protect your information from unauthorized access, alteration, disclosure and/or destruction. Because the internet is not a completely secure environment, we cannot warrant the security of any information a user transmits to us or guarantee that information on the Services may not be accessed, disclosed, altered, and/or destroyed by breach of any of our physical, technical and/or managerial safeguards.  We protect your information from potential security breaches by implementing certain technological security measures; however, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. While we use reasonable efforts to protect your Personal Information, we cannot guarantee the Services are absolutely secure. 

In the event that your Personal Information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, we will notify you of the breach by email, fax, or U.S. mail. We will give you notice promptly, consistent with the reasonable needs of law enforcement and/or Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance to determine the scope of the breach and to investigate and restore the integrity of the data system.

Your Rights 

In addition to your rights described in this Privacy Notice, you will have the following rights: 

  • Right to be Informed: You have a right to be informed about how your Personal Information is collected and processed. 
  • Right to Access: You have the right to access the Personal Information that Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance has about you. To request a copy of such information, please contact us at: [email protected]. If you have an online account, you may access certain categories of Personal Information by logging into your account.
  • Right to Withdraw your Consent: You may withdraw your consent to processing (where such processing is based upon consent) by contacting us at the email or address below. If you withdraw your consent for the processing of Personal Information for the purpose to which your originally consented, then we may no longer be able to provide you Services. In some cases, we may limit or deny your request to withdraw consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. If you unsubscribe from the promotional emails or texts, you will still receive emails with booking confirmations.
  • Right to Opt-Out:  You have the right to opt-out of any ‘sales’ of your Personal Information, if a business is selling your information. For clarity, we do not sell your Personal Information. 
  • Right to Delete your Personal Information: You may request that we delete (and direct our service providers to delete) your Personal Information, subject to certain exceptions.
  • Right to Rectification: Please contact us at: [email protected] to let us know if your Personal Information is inaccurate or changes, so that we can update your Personal Information. If you have an account with us, please log in and update your account information there.
  • Right to Data Mobility: You have the right to request that the data we have collected from you be moved to you in a standard digital format. We may not be able to process your request if we are unable to verify your identity or if complying with your request is unduly burdensome.

How to Exercise your Rights

We will not discriminate against you for exercising your rights. You may exercise any of the above rights, by contacting us as indicated below or by emailing us at: [email protected]. 

Once we receive your request, we will need to verify your identity before providing you with the Personal Information we hold about you. Typically, we will respond to your request within thirty (30) days. If we are unable to verify your identity, complete your request or if additional time is required to fulfill a request, we will notify you in writing.

E-mail and SMS Mobile Messaging Communications

In compliance with the Canada’s anti-spam legislation (CASL), our Website allows you to sign up and expressly consent to receiving electronic communications. All emails sent from Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance will clearly state who the email is from and provide information on how to contact us.  

You can unsubscribe from promotional e-mails via the unsubscribe link included in each promotional e-mail. You can opt-out of receiving future text messages by replying “STOP”. If you opt-out and un-subscribe, you will still receive transactional emails from us. You may also contact us at [email protected] to stop receiving them or can unsubscribe using the link included in the e-mail or by calling us at +1-413-250-0846.

Privacy of Minors

Our Services are not designed for minors and we do not intentionally or knowingly collect Personal Information from users who are considered minors in their province. If we discover that a minor has provided us with Personal Information, we will delete such information. 

Questions or Complaints Regarding Our Privacy Practices

We hope that you will contact us if you have any questions or complaints regarding how we handle or use your Personal Information.  We will work to answer your question or address your complaint. You also have the right to lodge a complaint with the applicable supervisory authority, or to seek a remedy though the courts. You can learn more here Reporting concerns and filing complaints – Office of the Privacy Commissioner of Canada.

18. Notice to Residents of the European Union, the European Economic Area and the United Kingdom

This Notice is meant to supplement our Privacy Notice. If you reside in the European Union (“EU”) or the European Economic Area (“EEA”), the European Union General Data Protection Regulation (“GDPR”) will apply to how we collect and process your “Personal Data”, which is defined as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.” If you reside in the United Kingdom, the United Kingdom Data Protection Act 2018 (“UK GDPR”) will apply to how we collect and process your Personal Data. For the purpose of this Notice, the term “Personal Information” in the Privacy Notice is replaced with “Personal Data.”

The Personal Data we collect and process, as described in this Privacy Notice, may be transmitted or transferred to countries other than the country in which you reside. Those countries may have data protection laws that are different from the laws of your country.

The data centers for Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance Services are located in the United States, but third-party processors (e.g., fulfilment services) operate in many countries around the world. When we collect your Personal Data, we may process it in any of those countries.

We have taken appropriate steps and put safeguards in place to help ensure that your Personal Data remains protected in accordance with this Privacy Notice. 

We also require that third-party processor to whom a data transfer is made has appropriate safeguards in place to protect your Personal Data, in compliance with applicable data protection laws. The particular measures used will depend on the processor, and our agreements with them may include but are not limited to the European Commission approved Standard Contractual Clauses and the UK International Data Transfer Agreements.

Legal Basis for Processing

We primarily utilize your consent for lawfully using your Personal Data.  We may also use your Personal Data lawfully and fairly based on any of the following situations:

  • to fulfill a contract that you are a party to, and you requested to enter into; 
  • to fulfill a compliance obligation we are subject to; or 
  • our legitimate interests which do not override the rights and freedoms given to you under the GDPR. 

First and Third-Party Cookies and Other Similar Technologies
Please see our Cookie Policy located below.

You have the following rights: 

  • Right to be informed – about how your Personal Data is being processed. 
  • Right of access – to the Personal Data we hold about you. You have the right to request copies of your Personal Information. We may charge you a small fee for this service.
  • Right to rectification – to have your Personal Data corrected if it is inaccurate and to have incomplete Personal Information completed. 
  • Right to erasure – this means that under certain circumstances, you have the right to request we remove your Personal Data from our system.
  • Right to restrict processing – this means that in certain conditions you have the right to restrict processing of your Personal Information.
  • Right to data portability – you have the right to request us to transfer the data that we have collected to another organization/ company, or directly to you, under certain conditions.
  • Right to object – this means that under certain conditions, you have the right to object to the processing of your Personal Data.
  • Rights in relation to automated decision making and profiling – this means that under certain circumstances you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

How to Exercise your Right(s)

We will not discriminate against you for exercising your rights. You may exercise your rights about your Personal Data by contacting us as described below in Section 20. 

Once we receive your request, we will need to verify your identity before providing you with the Personal Data we hold about you. Typically, we will respond to your request within thirty (30) days. If we are unable to verify your identity, complete your request or if additional time is required to fulfill a request, we will notify you in writing.

Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance may not release certain types of information based upon exemptions specified in applicable laws. Where possible, we will sever the information that will not be disclosed and provide you with access to the remaining information. Should we be unable to provide access to or disclose Personal Data to you, we will provide you with an explanation, subject to restrictions. In certain circumstances, such as where the request is manifestly unfounded, excessive or repetitive, we may charge you a reasonable fee. We will advise you of any fees before proceeding with a request.

Withdrawal of Your Consent

If we used consent to lawfully and fairly use your Personal Data, you may withdraw your consent at any time by contacting us as described below.  Doing so may prevent you from accessing the Website. In some cases, we may limit or deny your request to withdraw consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. If you unsubscribe from the promotional emails you will still receive emails regarding your account. You can opt-out of receiving future text messages by replying “STOP”.

To withdraw your consent, contact us at: [email protected].

Retention of Personal Data

As we are committed to the privacy of your Personal Data, we only hold on to Personal Data for as long as we need it to provide Services to you.  We may retain limited Personal Data to meet legal or compliance obligations our Company must meet.  You can request further details of retention periods for different aspects of your Personal Data by contacting us.

How to Lodge a Complaint

If you are in the EU or the EEA and have a complaint about how we use your Personal Information, you have the right to lodge a complaint with a supervisory authority. A list of the Data Protection Authorities and their contact information can be found here:  Our Members | European Data Protection Board (europa.eu)

If you reside in the UK and have a complaint about how we use your Personal Information, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”). You can find additional information on how to do so here: Make a complaint | ICO

19. Notice to Residents Outside of the United States, EU, EEA and UK

Personal Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, or service providers elsewhere in the world. If you are located outside of the United States, the EU, the EEA or the UK, please be advised that any information you provide to us will be transferred to and stored in the United States and that, by submitting information to us, you explicitly authorize its transfer and storage in the United States. We will protect the privacy and security of Personal Information according to this Privacy Notice regardless of where it is processed or stored.

20. Contact Information

If you have any questions comments, or complaints concerning our privacy practices, please contact us by sending an email to [email protected] or send correspondence via mail to:

Hirsch Gillivan Ventures LLC d/b/a Ecombalance and Accountsbalance LLC

771 Fairfax St.

Denver, CO 80220

We will attempt to respond to your request and to provide you with additional privacy-related information. 

Effective Date: March 26, 2024

Cookie Policy

At Hirsch Gillivan Ventures LLC d/b/a EcomBalance and AccountsBalance LLC (Hirsch Gillivan Ventures”, Company”, we” or us”), we believe in being clear and open about how we collect data related to you. This Cookie Policy (Cookie Policy”) provides detailed information about how and when Hirsch Gillivan Ventures LLC d/b/a EcomBalance and AccountsBalance uses cookies and similar technologies when you visit our website at https://ecombalance.com and https://accountsbalance.com (Website”), download or purchase our bookkeeping related services, subscribe to our newsletter, make a referral or become an affiliate or a partner, interact with us, participate in online advertisements or marketing emails or engage with any other websites, pages, features, or content we own, operate and/or provide (collectively with the Website, the Services”) that direct you to this Cookie Policy. 

This Cookie Policy explains what these technologies are, why we use them, and your rights to control our use of them. Please read this Cookie Policy carefully so that you can be informed about our cookie handling practices when accessing or using the Services. Please click the Cookies Settings” link to update your browsers cookie preferences for the Services at any time.  

1. Acceptance

This Cookie Policy is part of the Privacy Notice included above(Privacy Notice”) and helps inform you to about our data handling practices. 

By accessing or using the Services, you accept the data practices and terms detailed in this Cookie Policy and Privacy Notice. If you do not agree with this Cookie Policy, please discontinue your access or use of the Services immediately. This Cookie Policy does not apply to services offered by other companies or other sites linked from the Services.

2. Change to this Cookie Policy

We may update this Cookie Policy at any time so that we can keep you updated about our new data handling practices. If we make any material changes to this Cookie Policy, we will notify you when you first visit our Services after the changes are posted or via the email address, we have on file for you (if any), or otherwise post the updated version on the Services and changing the Created” or Last Updateddate above, as the case may be. Once any amendments to this Cookie Policy are posted, the changes become effective immediately and you acknowledge and agree to such changes if you continue to use the Services. We will update the Createdor Last Updateddate located at the top of this Cookie Policy whenever we make changes to this Cookie Policy.

3. What are Cookies?

Cookies” are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites function, to work more efficiently, as well as to provide reporting information. 

We use both first-party and third-party cookies on our Services. First-party Cookies are Cookies that are placed on your device by us, while third-party Cookies are set by parties other than Hirsch Gillivan Ventures LLC d/b/a EcomBalance and AccountsBalance. Third-Party Cookies enable third party features or functionality to be provided on or through the Services (for example advertising, interactive content, interaction with social media sites, and analytics). The parties that set these third-party Cookies can recognize your computer or mobile device both when you visit the Services, and also when you visit certain other websites. Hirsch Gillivan Ventures LLC d/b/a EcomBalance and AccountsBalance does not control how third-party Cookies are used, and we encourage you to check the websites of any third-party Cookie providers for more information about how they use cookie information. 

Generally, information collected by Cookies and other tracking technologies does not constitute Personal Information as defined by the General Data Protection Regulation and other applicable privacy laws. However, if such collected information does constitute Personal Information (such as IPaddresses or similar identifiers), we will treat it as Personal Information in accordance with the Privacy Notice. 

4. How long will cookies stay on my browsing device?

Our retention periods for Cookie information depend on whether the Cookie is a persistent” or session” Cookie. Each category of Cookie listed below is either a session Cookie or persistent Cookie.

We use persistent Cookies” to save information about you for longer periods of time, while session” Cookies are deleted when you close your browser or after a short period of time. Persistent Cookies are stored for varied lengths of time depending on the purpose of the Cookie collection and tool used. You can delete Cookie data as described herein. 

5. Why does Hirsch Gillivan Ventures use Cookies?

We use first-party and third-party Cookies for several reasons. Hirsch Gillivan Ventures LLC d/b/a EcomBalance and AccountsBalance uses Cookies to help it understand how the Services are being used, such as whether you spent more time on a certain part of the Services, whether you experienced any technical issues, and more.  Some Cookies are required for technical reasons in order for the Services to operate, and we refer to these as essential” or strictly necessary” Cookies. Other third-party Cookies also enable us to track and target the interests of our users and to enhance the experience of the Services. Third parties serve Cookies through the Services for advertising, analytics and other purposes.

6. What types of Cookies does Hirsch Gillivan Ventures use?

As of the date of this Cookie Policy, we use first and third-party Cookies. 

We use the Cookies described below on the Services:

  • Strictly Necessary Cookies

These Cookies are strictly necessary for the Website to function and cannot be switched off in our systems.  They are usually set only in response to actions made by you which amount to requests to provide the Services. Strictly necessary Cookies allow you to use the Services and to enable access to various features such as setting your privacy preferences, filling in forms, creating a unique user session, and enabling access to secure areas, if applicable.  You can set your browser to block or alert you about these Cookies, but some parts of the Services will not then work. These Cookies do not store any personally identifiable information and Hirsch Gillivan Ventures LLC d/b/a EcomBalance and AccountsBalance serves these Cookies directly.

  • Performance and Analytics Cookies

These Cookies are used to enhance and improve the performance of the Services but are not essential. These Cookies collect information that helps us understand how the Services are being used by our customers and how effective our marketing campaigns are. These Cookies may collect IPaddresses and may generate a unique identifier to analyze how frequently you visit the Services, and gather other metrics such as page views. All information these Cookies collect is aggregated and therefore anonymous. If you do not allow these Cookies we will not know when you have visited the Services and will not be able to monitor the performance of the Services. 

We also use Google Analytics and Google Search Console which are analytics services provided by Google LLC. (US). Please click on the links below to learn more about Google Analytics and its privacy policies.

https://support.google.com/analytics/answer/7318509?hl=en

https://policies.google.com/technologies/partner-sites

https://support.google.com/analytics/answer/6004245

 
You may opt-out of Google Analytics for display advertising or customize Google display network ads by managing your privacy controls on Google’s website.

  • Functionality Cookies

These cookies enable the Services to provide enhanced functionality and personalized features. They may be set by us or by third party providers whose services we have added to our pages. Although these cookies are not strictly necessary, if you disable them, certain functionality may not be available to you. 

  • Targeting Cookies

Targeting Cookies are used by our advertising and marketing partners and work primarily through uniquely identifying your device (e.g., advertising ID, IPaddress, geolocation), and are used to build a profile of your interests and show you relevant ads on other websites you may visit. If you do not allow these Cookies, you will experience less targeted advertising.

  • Use of Local Storage

Cookies are not the only way to store information on your computer or mobile device. Hirsch Gillivan Ventures LLC d/b/a EcomBalance and AccountsBalance stores additional information that is essential to the functionality of the Services in local storage. Local storage is similar to the storage of information in Cookies, but never expires until the Services delete this information, or you delete it yourself. Please refer to the instructions specific to the type of browser you are using, or the specific mobile phone operating system you are using for instructions on how to delete local storage.

  • Other Tracking Technologies

Cookies are not the only way to track visitors to a website. Hirsch Gillivan Ventures LLC d/b/a EcomBalance and AccountsBalance and our third-party partners may use other similar technologies such as clear GIFs (also known as tracking pixels” and web beacons”). Clear GIFs are small graphics files that contain an identifier that recognizes when a user visits our Website. This allows our third-party partners to monitor traffic patterns between websites, communicate with Cookies, to understand if you have come from an advertisement displayed on a third-party website, to monitor the success of marketing campaigns and to improve site performance. These technologies typically rely on 

Cookies to function, so disabling cookies in your browser will impair their functionality.

7. How can you manage Cookies via your browser settings?

You have the right to decide whether to allow Cookies when using the Services. You can manage your Cookie preferences for our Website here: https://ecombalance.com and https://accountsbalance.com. Additionally, most browsers allow you to control Cookies as part of their settings and preferences. Please refer to your specific browser for instructions on how to disable, limit and delete Cookies.  

Below we describe how you can manage first-party and third-party cookies:

  • First-Party Cookies 

You can enable, disable or delete Cookies via your browser settings. To do this, follow the instructions provided by your browser, usually located within the Help”, Tools” or Edit” settings of your browser. Please be aware that if you disable certain Cookies on your browser, parts of the Services may not work properly (e.g., referral links, preferences, etc.).

The following links are provided for your convenience. Click on the relevant link below to access detailed information regarding Cookie settings. Should your browser not be listed here, you should review the help pages for your specific browser to see what features are offered for adjusting your Cookie settings:

  1. Cookie settings in Firefox
  2. Cookie settings in Internet Explorer
  3. Cookie settings in Google Chrome
  4. Cookie settings in Safari (OS X)
  5. Cookie settings in Safari (iOS)
  6. Cookie settings in Android

If you use a different browser than those listed above, please refer to your specific browsers documentation or check out http://www.allaboutcookies.org/browsers/index.html to learn more about different browsers. You can also find out more information about how to change your browser Cookie settings at www.allaboutcookies.org.

Note that if you disable, limit or delete cookies, the Services may not function properly, and this may prevent you from using our Services.

  • Third-Party Cookies

Any Cookies that are placed on your browsing device by a third party can be managed through your browser (as described above) or by checking the third partys website for more information about cookie management and how to opt-out” of receiving cookies from them. You can learn more at the following third-party websites:

  1. AllAboutCookies: http://www.allaboutcookies.org/ 
  2. Network Advertising Initiative: http://www.networkadvertising.org/
  3. Wikipedia: https://en.wikipedia.org/wiki/HTTP_cookie 

8. How can I opt-out of interest-based advertising Cookies?

We do not control interest-based advertising cookies on the Services. However, many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA”) or the Network Advertising Initiative (NAI”), both of which maintain websites where people can opt out of interest-based advertising from their members.

To opt-out of website interest-based advertising provided by each organizations respective participating companies, visit the DAAs opt-out portal available at http://optout.aboutads.info/, the DAA of Canadas opt-out portal available at https://youradchoices.ca/en/tools, or visit the NAIs opt-out portal available at http://optout.networkadvertising.org/?c=1. 

Residents of the European Union may opt-out of online behavioral advertising served by the European Interactive Digital Advertising Alliances participating member organizations by visiting https://www.youronlinechoices.eu/

9. How can I opt-out of analytics and marketing Cookies?

As described in this Cookie Policy, we use third-party analytics providers to collect information about the effectiveness of our Services and marketing campaigns. Some third-party analytics and marketing Cookie service providers allow you to opt-out with them directly. 

10. How to Contact Us

If you have any questions regarding this Cookie Policy, please contact us using the information below. You may also find our Privacy Notice helpful.

You can contact us via email at [email protected]. If you prefer to contact us by postal mail, please use the following address:

Hirsch Gillivan Ventures LLC

771 Fairfax St.

Denver, CO 80220

We will attempt to respond to your request and to provide you with additional Cookie-related information. 

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