EcomBalance pricing is charged on a monthly basis or you can pay for the full year upfront and save on your total bill. We offer two basic packages which you can see on our Pricing page on the website then we also offer different add on services depending on how complex your eCommerce business is. After signing up, we’ll reach out to learn more about your business and provide you with an estimate of what your total charges will be per month.
First, we take the time to get to know your business so we can treat it as if it were our own. Here’s what makes us unique:
We do our best not to increase prices for our customers. However, as our customers grow and have more transactions and further complexities to their business, it requires us to raise the monthly price every so often. For further details about what thresholds result in an increased monthly rate, please reach out to us and we’ll speak with you about it.
We’re reasonable business owners and we always make sure to hear out our customers. If there is a case where you’ve prepaid for an entire year of services and you want to cancel before the year is over, please reach out to us and we’ll work with you to find a mutually beneficial solution. We also offer monthly billing for those customers that want to go month by month instead of paying for a year upfront.
We do our best to not raise our prices on customers who have prepaid for an entire year. If your business drastically changes and it impacts our ability to service you, we will sit down with you for an honest conversation looking for a fair solution.
No, there are no one-time fees when you sign up. Once we fully understand your business and needs, we’ll provide you with a monthly price and that is the price you’ll start paying as soon as we start services for you.