Image source Customer complaints—inevitable, sometimes frustrating, but also a goldmine of insights. No eCommerce business is immune. Orders get delayed. Products arrive damaged. Billing errors happen. And customers? They will let you know. Loudly, sometimes publicly. How you handle those complaints determines whether your business thrives or stumbles. A business that responds slowly… Continue reading How to Manage eCommerce Customer Complaints Like a Professional
How to Manage eCommerce Customer Complaints Like a Professional
